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Up to 7 days before arrival: total refund 

Between 7 and 1 day before arrival: charge of the deposit

Changes and cancellations must be communicated in writing

Privacy Policy - Handling of personal data

Dear User,

in accordance with the current legislation regarding personal data protection (EU Regulation No. 679/2016), we wish to inform you that the processing of your personal data will be based on principles of integrity, legality, transparency and protection of your privacy and rights.The data is processed, using computerised methods, for the following purposes:

1. to execute tourist reservation services and information/availability requests. The provision of the data is mandatory, as in the absence of this information it is not possible to make a tourist reservation, or request availability/information. The lack of provision determines it impossible to fulfil the contract or request process. If there is a refusal to provide personal data, we will not be able to confirm the reservation or provide the services requested. Data processing will cease after the guest departure, but some personal data may or must continue to be processed for the reasons and using the methods indicated in the following points.

2. to fulfil the obligation required by the “Consolidated Law for Public Security” (Article 109 R.D. 18.6.1931 No. 773) which requires us to communicate to the Police Headquarters, for public security purposes, the particulars of clients being accommodated according to the methods establish by the Italian Home Office (Ministero dell’Interno, Decree 7th January 2013). The data provision is mandatory and the lack of conferment determines it impossible to fulfil the contract.

3. to comply with current administrative, accounting and tax obligations. For these purposes, data processing is carried out without the need to acquire consent. The data is processed by us and our representatives and are only disclosed externally to comply with legal requirements. A refusal to provide the data necessary for the aforementioned obligations, we will not be able to provide the requested services. We keep the data acquired for such purposes for the time required by the respective regulations (10 years, and even more in the case of tax assessments).

The data will be released exclusively to the necessary parties to fulfil the reservation contract and its connected services.

The data controller and processor is: Vernazzani Snc, Via Fieschi 204, Vernazza (SP)

You can exercise your rights towards the data controller, including access and amendment rights, or to cancel or limit or oppose data processing, in addition to the data access rights, if and as applicable (Articles 15 to 22 of EU Regulation No. 679/2016). You may also lodge a complaint with the supervisory authority, in accordance with the procedures established by current legislation.